General Insurance Complaint and Service Request Portal

Are you having problems with your insurance? Insurance is regulated at the state level and each state has an  Insurance Commissioner who may be able to help you with your complaint. However, before contacting your Insurance Commissioner it is best to try and resolve the complaint directly with your insurance provider or agent. If these attempts are unsuccessful, you may need your Insurance Commissioner to step-in and help.

Furthermore, you can file a general insurance complaint to the Insurance Commissioner on their website or by calling the Consumer Complaint Department.  The links below have these numbers, as well as information from the NAIC (National Association of Insurance Commissioners) website with information about each state Insurance Commissioner.

For telephone numbers of State Consumer Complaint Departments

Click Here

Find your Insurance Commissioner’s Contact Information

Click Here

Complaint Submission

Please complete the below for if you would like FAIR to file a complaint on your behalf.

    First Name *

    Email Address *

    Phone Number *

    Insurance Company *

    Please describe your complaint in as much detail as possible.

    Report Insurance Fraud

    Insurance fraud is a very real and serious problem across the U.S., it can occur both by or against an insurance company and can occur throughout the timeline of an insurance claim. In fact, insurance fraud costs the average U.S. family between $400 and $700 per year. If you are unsure and/or suspect illegal activity on the side of an insurance company be sure to call your Insurance Commissioner before buying an insurance policy. In addition if you suspect insurance fraud, you can help by reporting the suspected fraud to your Insurance Commissioner or through the NAIC (National Association of Insurance Commissioners) reporting tool below.

    Additionally, check out this educational tool from the Office of the Florida Insurance Consumer Advocate about contractor solicitation fraud. Educate yourself and avoid falling victim to a fraud scheme.

    NAIC Online Fraud Reporting Tool